Job Description

A leading SaaS cloud-based software company in Australia is seeking a Service Desk Analyst for their Perth location. This role involves supporting multiple client engagements, managing service requests, and collaborating with global teams to provide efficient customer service. Candidates should have at least 2 years of experience in a SaaS environment and be proficient in tools such as Zendesk and MS Excel. Additionally, strong communication and problem-solving skills are essential for success in this fast-paced environment.
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