Global Services Customer Facing Excellence Process Manager

As a Global Services Customer Facing Excellence Process Manager, you will provide services to the different countries for all the CFE (Customer Facing Excellence) related activities. This role ensures operational excellence and process integrity across CFE analytics activities as it will be responsible for delivering CFE services for the different markets following a globally consistent process. You will be a key player for the support of the different teams in the day-to-day activities.
This role is part of Human Pharma Services (HPS), which is our in-house organization providing services to efficiently and effectively communicate to patients and HCPs. Through our centralized global service model, we support our internal customers in engaging with their stakeholders and delivering high quality results via standardized and scalable services. As part of HP Services, the CFT (Customer Facing Teams) Hub will focus on services related to Customer Facing Excellence.

**Tasks and ...