Job Description

A dynamic e-commerce company in Medellín is looking for a Technical Support Analyst. In this role, you will be the first point of contact for customers, managing support tickets and resolving complex technical issues. You should have over 5 years of customer service experience in the IT industry, excellent organizational and communication skills, and be comfortable with markup languages and software. Fluency in English is essential, and Dutch or German is a plus. This position offers you the opportunity to grow alongside the company.
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