Job Description

A global travel management company is seeking a Head of Global Training to enhance agent training across its third-party contact center network. This role involves developing unified training strategies, overseeing training on complex booking platforms, and ensuring agent readiness in high-pressure scenarios. The ideal candidate has significant experience in managing training functions and teams across different regions while adapting training to various cultures. A strong focus on communication and data-driven learning is essential. Flexible work arrangements and competitive benefits are offered.
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