Job Description
A leading global BPO provider in the Philippines seeks a VP of Quality to enhance customer experiences through strategic quality initiatives. The ideal candidate will have over 15 years of management experience, a strong leadership presence, and a Six Sigma Black Belt certification. You will oversee a team focused on quality audits, process improvements, and customer satisfaction targets across various business lines. This role demands critical thinking, effective mentoring, and global operational leadership to achieve quality and experience excellence.
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