GM - SDWAN NOC , Service Assurance

Roles and Responsibilities

Self-driven Global Leadership role with the Objective of Managing Global SDWAN Network Operations and to support customers accross SDWAN OEM and to support growth services..

Managed SDWAN : Managd SDWAN services is integral part of growth services and is expected to be supported through SDWAN NOC Team. These services are projected to grow with underlying network and new capabilities to be build for support large customer deals.

The role is responsible for ensuring high availability for SDWAN infrastructure across technologies, defining health and best practices across Service Assurance Lifecycle. This involves working with Engineering, Strategic Partners, Strategic internal and external stakeholders to maintain and deliver uninterrupted services for the customers.

Build Capabilities to support new products on SDWAN Domain and Managed wifi to build support framework working with NPI for operational readiness (Proce...