Job Description

Job Title - GN - SONG - Service - Nice CXOne - Senior Manager

Management Level: 06/ Senior Manager

Location: Gurugram, Mumbai, Pune, Bengaluru, Hyderabad, Chennai

Must have skills: Cloud contact center/ CCaaS/ Conversational AI

Good to have skills: Nice CXone

Job Summary:
You will work closely with our clients as consulting professionals who design, build and implement initiatives that can help enhance business performance.

Areas of Work: Nice CXone Contact Centre Solutions and Pre-Sales

As part of these, you will drive the following:
 

  • Use strong project management skills: Leverage good understanding of principles, theories, practices and techniques for managing project workload and analysis needed for key deliverables
  • Deploy understanding of technology and software development cycle: Apply critical thinking, resource management and problem-solving skills...

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