Job Description

Role Responsibilities:

  • Handle customer queries, requests, and complaints, providing end-to-end resolution.
  • Drive significant improvements in the overall customer experience.
  • Work in rotational shifts to ensure continuous customer support.
  • Participate in face-to-face interviews.

Key Deliverables:

  • High rates of end-to-end resolution for customer issues.
  • Measurable improvement in customer satisfaction metrics.
  • Efficient and professional handling of inbound and outbound customer interactions.
  • Contribution to a positive and effective customer service environment.


Skills Required
Chat Process, Inbound Process, International Call Center, Telecalling, Customer Handling

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