Job Description

Job Description

  • Support sales plans, promotions and team incentives
  • Work with marketing to keep all golf promotions up to date
  • Understand departmental budgets and revenue targets
  • Report on all golf‑related revenues
  • Take a commercial approach to daily operations to help drive income
  • Look for ways to improve service and introduce new ideas
  • Ensure all Golf Services follow SOPs and brand standards
  • Help maintain and improve guest satisfaction scores
  • Lead by example in delivering an exceptional guest journey
  • Support colleagues and promote a positive team culture
  • Train and guide junior team members
  • Contribute to team development and succession planning
  • Monitor business levels to ensure smooth daily operations
  • Work closely with other departments to maximise performance
  • Maintain cleanliness in all front and back‑of‑house golf areas
  • Attend weekly Resort Operati...

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