Google Cloud Technical Support

We're looking for a dedicated and enthusiastic Google Cloud Technical Support specialist to join our growing team. In this role, you'll be the frontline expert helping customers resolve their Google Cloud Platform challenges while building strong relationships and providing exceptional support. You'll combine technical expertise with outstanding customer service to ensure our clients succeed in their cloud journey. This is an excellent opportunity to develop your technical skills while making a meaningful impact on customer satisfaction and success.

• Provide timely and effective technical support to Google Cloud Platform customers via multiple channels (email, chat, phone)
• Troubleshoot and resolve customer issues related to GCP services, infrastructure, and applications
• Analyze customer problems systematically and develop comprehensive solutions using strong analytical skills
• Document all support interactions accurately in t...