Job Description
Should have a Technical Support Specialist quality which will include providing day-to-day technical support for the installation, configuration, and deployment of Apple computing environments. Should demonstrate expertise as a Mac and Windows administrator, particularly with applications managed via MDM. The ideal candidate will possess excellent communication and interpersonal skills, along with the ability to provide professional and friendly service to users. Additionally, the technician will be required to offer remote support to our users.
Responsibilities:
- Creating desktop/laptop build images for Apple endpoints.
- Packaging software and design distribution methods using JAMF and other tools.
- OS Application Patch Management for Mac clients
- Designing and implementing solutions for Mac desktop clients and iOS devices
- Creating and communicating systems, policies, and application standards for Apple devices
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