Job Description

About the role

We are seeking a HR Ops Data & Technology Lead to join our Global People Services (GPS) organization. This role is critical in shaping how we leverage HR platforms, including ServiceNow HRSD, Workday, and Five9, to deliver scalable, compliant, and innovative employee experiences.

Unlike technical build roles, this position focuses on governance, design standards, and enablement, ensuring that system functionality aligns with business priorities and service strategies. You will collaborate with regional GPS teams, and IT delivery partners to translate requirements into platform capabilities, driving automation, AI adoption, and workflow optimization.

This role acts as a strategic advisor and design authority, defining guardrails and principles for global HR technology usage while influencing decisions that impact the employee experience across channels (portal, chat, phone, mobile).

Key Responsibilities:

  • Own global design st...

    • Apply for this Position

    Ready to join Carrier? Click the button below to submit your application.

    Submit Application