Job Description
Join to apply for the Graduate Customer Success Manager role at Canonical .
Customer success is a strategic department at Canonical, aiming to reduce risk and churn, facilitate product adoption, and support expansion within existing accounts. Customer Success Managers (CSMs) develop trust with customers and provide an excellent experience navigating Canonical's offerings, including Ubuntu and open source infrastructure.
This role primarily focuses on the Tech segment, including store customers, with a designated portfolio. The objective is to ensure the best user experience through problem-solving, onboarding, enablement, and value realization, connecting with diverse users to identify future champions.
Location: This role is remote worldwide.
Daily Responsibilities:
- Support customers by resolving ticket requests.
- Enhance documentation for problem-solving, Q&A, and onboarding.
Apply for this Position
Ready to join Canonical? Click the button below to submit your application.
Submit Application