Graduate Customer Success Manager

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The role of a Customer Success Manager at Canonical

Customer success is a strategic department at Canonical, aimed at reducing risk and churn, facilitating product adoption, and supporting expansion within existing accounts. Customer Success Managers (CSMs) build trust with their assigned customers, providing excellent experience navigating Canonical's offerings. They understand customer objectives and leverage internal and external capabilities to address pain points, align expectations, and develop collaboration roadmaps.

We are expanding our Customer Success team to deliver thoughtful, precise interacti...