Job Description

Job Description

  • In this role, you will work with cross-functional teams over a variety of technology stacks and disciplines (e.g. web, mobile, middleware) in solving complex business and technical challenges.

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    Your responsibility and expectation included, but not limited to: 

  • Follow work instructions, procedures and policies implement and maintain procedures to measure and track service performance and quality

  • Work alongside with senior technical engineers as an escalation point for the Helpdesk staff or Field Engineers when necessary

  • Interact with a wide range of technical and non-technical stakeholders

  • Support existing systems and networks (servers, firewall, routers & switches)

  • Software installations (base stations, servers, radios, other devices in systems)

  • Work on network devices (remote/onsite) and assist with network designs

  • Work in a ...

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