Job Description

Essential Duties and Responsibilities


+ Anticipate and respond to guest needs

+ Respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude

+ Organize and prioritize service per appropriate service sequence

+ Take menu, beverage and bar orders from artists and communicate orders to kitchen and/or bar through micros terminal

+ Check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met

+ Deliver food and beverages to artist

+ Perform opening/running/closing duties according to HOB policy

+ Maintain line of sight/atmosphere control by circulating through work area throughout shift

+ Have the ability to memorize menus and daily specials

+ Remove dirty plates, glasses, etc., from green rooms once artist has finished

+ Clean spills on tables o...

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