Ground Crew

Job Title: Ground Staff- Airport

Department: Passenger Services

Location: Bengaluru

Job Purpose

The Officer - Airport is responsible for delivering safe, efficient, and courteous passenger handling services in line with airline requirements, airport regulations, and company standards. The role focuses on ensuring smooth passenger flow, regulatory compliance, and a positive customer experience across all terminal touchpoints.

Key Responsibilities - Officer Airport

• Handle passengers during check-in, boarding, arrival, and transit in accordance with airline, airport, immigration, customs, CISF, and regulatory procedures.
• Manage check-in counters, boarding gates, ticketing, passport, and visa verification accurately.
• Assist passengers with special needs, including PRMs and wheelchair assistance.
• Meet arriving f...