Job Description
**Overview**
Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumers, small businesses, and self-employed customers around the world the opportunity to prosper.
The Modern Operations team is seeking an experienced, collaborative, and customer-obsessed Group Manager to join our Customer Resolutions and Recovery Team (CRRT). In this role, you will lead our One-Intuit Community Engagement strategy, bridging all business units to a predictive, empathetic, AI-enhanced environment, where human intervention is valued equally. You will also lead Generative Engine Optimization (GEO) for community engagement, ensuring User Generated Content (UGC), community replies, and community engagements are optimized for the next generation of AI-driven search and resolution.
This high-impact, high-visibility position will interact with a broad group of stakeholders. ...
Intuit is a global technology platform that helps our customers and communities overcome their most important financial challenges. We help give over 50 million consumers, small businesses, and self-employed customers around the world the opportunity to prosper.
The Modern Operations team is seeking an experienced, collaborative, and customer-obsessed Group Manager to join our Customer Resolutions and Recovery Team (CRRT). In this role, you will lead our One-Intuit Community Engagement strategy, bridging all business units to a predictive, empathetic, AI-enhanced environment, where human intervention is valued equally. You will also lead Generative Engine Optimization (GEO) for community engagement, ensuring User Generated Content (UGC), community replies, and community engagements are optimized for the next generation of AI-driven search and resolution.
This high-impact, high-visibility position will interact with a broad group of stakeholders. ...
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