Group Manager, Customer Experience Consulting

Group Manager, Customer Experience Consulting

Concentrix, Makati, National Capital Region, Philippines

About Us & The Role

Are you passionate about understanding what customers truly need and designing experiences that delight them? Do you have the desire to be part of a company whose vision is to continuously be the greatest customer engagement services company in the world? Do you want to be part of a company that is rich in diversity and talent? Then we have the perfect role for you!

At Concentrix Catalyst, we create exceptional customer engagement, accelerate digital transformation, and deliver actionable customer experience (CX) improvements. We focus on tapping into sentiment and building an emotional connection that keeps customers fanatical about our clients’ brands.

Concentrix Catalyst is a technology‑enabled global business services company specializing in customer engagement and improving business performance. We partner with...