Job Description

**Overview**

Come join an innovative CX leadership team driving breakthrough growth and awesome customer experiences for TurboTax and Credit Karma! Intuit is seeking an experienced CX leader to lead a Credit Karma Customer Success team within Intuit’s Consumer Ecosystem (TurboTax, Credit Karma). We have an exciting opportunity to evolve and accelerate the way we engage our customers to drive confidence, conversion, retention, and ecosystem adoption through intelligent expert and digital interactions. This role will drive critical cross-functional strategies and will partner closely with Product Managers, Marketing, Expert Network and Data Analysts, within the Consumer Ecosystem and across platform teams. This role will also manage teams within the organization and will be responsible for coaching both managers and individual contributors, defining team priorities, and developing the organization.

**Responsibilities**

+ Strong people manager with a proven trac...

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