Job Description
Client Profile
Our client is a well-established hospitality group with a diverse portfolio of venues across Australia. Known for its strong culture and creative approach, the group is entering a new phase of growth, requiring robust operational foundations, clear processes and exceptional people leadership to support scale.
The Role
Reporting to the executive team, the Group Operations Manager will be responsible for embedding best-practice operational systems while building leadership capability across the business. This role balances strategic oversight with hands-on influence, ensuring consistency, accountability and performance across multiple venues.
Key responsibilities include:
Designing and implementing group-wide operational processes and standards
Leading and developing venue leaders with a strong focus on coaching and capability building
Driving performance manage...
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