Job Description

Overview



As a Group Reservations Coordinator, you would be responsible for input and maintaining group blocks, work directly with meeting planners in regards to their room blocks and rooming lists., but not limited to, the following duties:

  • Input of booking sheets and group reservations by rooming list.
  • Any changes, adds, deletes or room blocking for any group reservation.
  • Audit group files.
  • Maintain contact with meeting planners, sales, conference services, and any other necessary departments.
  • Understanding of group contracts.
  • Preparing and updating pickup report for sales team and meeting planners.
  • Attend all necessary meetings and pre-cons.
  • Maintain close working relationships with other departments.
  • Demonstrate commitment to making a conscientious effort to eliminate or reduce the risk of injury to our guests and associates, damage to our property or the property of others. Know the correct action to take in the event of an emergency and demonstrate this knowledge by acting appropriately in the event of an emergency.
  • Perform other duties and responsibilities as assigned or required.

    • This is a full-time position with a schedule of Monday - Friday from 8:00am-5pm.



    Qualifications

  • High School Diploma or Equivalent.
  • At least six (6) months of hotel group reservations experience, preferred.
  • Excellent customer service and communication skills, preferred.
  • Basic knowledge of computer and office skills.

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