Job Description
**Role Purpose**
Service and successfully book group sales business for domestic and international ICH hotels via toll-free group and meeting numbers, mail, Holiday Hospitality personnel service requests. Serve as liaison between Mexico and Latin American clients and worldwide hotels who are inquiring for information on group reservations and conference network services. Collect all information and quotations needed in order to compose the offer for the client(s), while offering excellent service with the intention to turn as many requested bookings as possible into confirmed reservations. Act as a representative of the hotel during the negotiation and planning until a final contractual agreement has been established.
**Key Accountabilities**
+ Answer inbound group sales toll free lines and respond to client requests via a variety of media. Convert as many group requests as possible into confirmed reservations, applying departmen...
Service and successfully book group sales business for domestic and international ICH hotels via toll-free group and meeting numbers, mail, Holiday Hospitality personnel service requests. Serve as liaison between Mexico and Latin American clients and worldwide hotels who are inquiring for information on group reservations and conference network services. Collect all information and quotations needed in order to compose the offer for the client(s), while offering excellent service with the intention to turn as many requested bookings as possible into confirmed reservations. Act as a representative of the hotel during the negotiation and planning until a final contractual agreement has been established.
**Key Accountabilities**
+ Answer inbound group sales toll free lines and respond to client requests via a variety of media. Convert as many group requests as possible into confirmed reservations, applying departmen...
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