Groups Reservations Coordinator

The Groups Reservations Coordinator, supported by the Groups Manager, plays a key role in managing reservations, rooming lists, accounts, and rundowns for all groups bookings at Sofitel Brisbane Central. This position demands strong communication skills, keen attention to detail, and a guest-focused mindset to help ensure exceptional service and contribute to the hotel’s occupancy and revenue objectives. The Groups Reservations Coordinator works closely with the Front Office, Sales and Marketing, Conference and Events Operations, and Revenue Management teams to deliver smooth and coordinated experiences for clients, event organisers, conference attendees, and internal stakeholders.

• Serve as the primary point of contact for group reservations, coordinating with sales teams and clients
• Manage the flow of reservations for assigned groups efficiently and accurately
• Create and maintain group booking details such as rooming lists, arriva...