Growth Enterprise CSM — Upsell & Adoption Leader

A leading online learning platform is seeking a Customer Success Manager in Mexico to ensure customer satisfaction and retention for small business accounts. The role requires managing a portfolio, conducting customer interactions, and collaborating with sales to drive growth. Ideal candidates will have 2-4 years of experience in customer management, trilingual skills, and a consultative approach to client relationships. This position involves up to 20% travel for strategic planning and engagement with clients. #J-18808-Ljbffr