Job Description

SupportYourApp is an international Support-as-a-Service company that has been providing business process outsourcing services to other IT companies around the globe (technical and customer support, services to improve customer experience) for the past 15 years. We have 1300+ people in our international community.

We operate globally, supporting clients in 60+ languages, partnering with industry leaders like Masterсard, Calm and MacPaw. With international hubs and coworking spaces around the world, we also develop innovative products like Quidget and improve the customer experience every single day.

About the product:

Quidget is a platform for building AI agents that automate customer support across chat and email. These agents handle repetitive questions, work 24/7, and hand off complex issues to a human when needed.

The AI is trained on a company's docs, FAQs, and website content, allowing it to resolve 50%+ of common tickets automatically and support 45...

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