Job Description
About Orbital
Join one of the fastest-growing sales AI startups: Orbital.
We’re a New York City and Hyderabad based start-up working on cutting-edge AI for go-to-market teams. With $4.5M in funding from Silicon Valley investors, we’re building a platform that uses AI agents to help sales teams sell 10x faster. Today Orbital is trusted by Fortune 100 companies like Hewlett-Packard as well as quickly growing startups like Classpass.
Orbital was originally founded in 2021 by Ani Kunaparaju and Riley Soward , who split their time between New York City and Hyderabad. We have a fun, in-person culture, free lunch and dinner, and a rapidly growing team.
About the Role
Become an AI expert and help our customers use Orbital to grow faster! We’re hiring a rockstar, forward-deployed GTM Engineer to strategize with our new customers and help them grow. You will be the one diving in with customers of all sizes and be a member of their GTM team to help them win.
What You’ll Do
You’ll work directly with our founders and team on the following:
- Onboarding: Teach our customers the ins and outs of Orbital, ensuring they see value delivered within their first 14 days.
- Build AI Workflows: Use our no-code platform to build and tune custom AI agents that help customers track custom signals.
- Strategic Partner: Help customers strategize how to best use Orbital for their sales and marketing teams.
- Customer Growth and Retention: Monitor health signals, resolve issues quickly, and build strong relationships that lead to renewals and expansion.
What We’re Looking For
- Strong Customer Communication: 4 - 7 years experience in a client or customer-facing role like consulting, sales, or customer success. Bonus points if you have experience with US-based customers.
- Hustle / Scrappiness: You’re willing to do whatever you need to do to get the job done for the customer.
- Technical Competency: You are comfortable building custom workflows for our customers using our low-code interface. Bonus points for coding experience.
- Detail-Oriented: You don’t miss details – whether it’s capturing all action items from a meeting or formatting a spreadsheet.
- Strategic Thinking: Able to put yourself in the customer’s shoes and advise them on the best way to leverage Orbital to achieve their business goals.
- Schedule: Able to partially overlap with US time-zones to make meetings with customers.
Above all, we’re looking for someone who is a quick learner and is ready to hustle to make our customers successful.
Additional Perks
- Fast-paced, high-energy startup environment
- Free lunch, dinner, and snacks
- Top-of-the-line health insurance
- Travel to offices around the world
If you’re excited about building AI-powered solutions , working with a world-class team , and making an impact in a high-growth startup , we’d love to hear from you!
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