GTM Strategy & Operations Manager

About us:

SuperAGI is pioneering the future of Artificial General Intelligence with groundbreaking research and innovative AI products. Our mission is to transform the future of applications through intelligent, autonomous agents that drive unparalleled efficiency and growth. We are building a world where AI and Human Intelligence collaborate seamlessly to achieve extraordinary outcomes. If you are passionate about AI and eager to be part of a team that is shaping the future, SuperAGI is the place for you.

About the role:

We are looking for a GTM (Go-To-Market) Strategy & Operations professional to build, scale, and optimize our revenue engine across Sales, Marketing, and Customer Success. This role sits at the intersection of strategy, analytics, and execution, ensuring our GTM motion is efficient, predictable, and scalable.

You will work closely with leadership, Sales, Marketing, RevOps, and Product teams to define GTM strategy, improve operational rigor, and drive data-backed decision-making across the funnel.

Key Responsibilities :

GTM Strategy

• Define and refine the overall GTM strategy across segments (SMB, Mid-Market, Enterprise).
• Partner with leadership to set revenue targets, market entry strategies, and growth priorities.
• Support pricing, packaging, and positioning decisions in collaboration with Product and Marketing.
• Identify new growth levers such as new geographies, verticals, or sales motions.

Revenue & Sales Operations

• Own end-to-end funnel visibility: lead → opportunity → deal → renewal/expansion.
• Build and maintain dashboards for pipeline health, forecast accuracy, and quota attainment.
• Drive forecasting cadence and pipeline reviews with Sales leadership.
• Optimize territory design, account segmentation, and capacity planning.
• Improve sales productivity through process optimization and tooling.

Marketing & Demand Operations

• Partner with Marketing to define lead qualification (MQL/SQL), routing, and SLAs.
• Analyze campaign performance, CAC, and ROI across channels.
• Improve conversion rates across the funnel through experimentation and insights.
• Ensure tight alignment between Marketing and Sales execution.

Customer Success & Expansion Ops

• Work with Customer Success to improve onboarding, adoption, renewals, and expansion.
• Track churn, retention, NRR, and expansion metrics.
• Support QBR frameworks and account health scoring.

Systems, Tools & Process

• Own and optimize GTM tools (CRM, marketing automation, sales engagement, analytics tools).
• Ensure data hygiene, reporting accuracy, and scalable GTM processes.
• Act as a bridge between RevOps, Sales Ops, and Business Ops.

Analytics & Insights

• Translate data into insights and clear recommendations for leadership.
• Identify bottlenecks and inefficiencies across the GTM funnel.
• Run experiments and pilots to test new GTM initiatives.

Qualifications

Required

• 4–8+ years of experience in GTM Strategy, Revenue Operations, Sales Operations, or Consulting.
• Strong understanding of B2B SaaS GTM motions.
• Hands-on experience with CRM systems (Salesforce, HubSpot, or similar).
• Strong analytical skills with the ability to synthesize complex data into actionable insights.
• Experience working cross-functionally with Sales, Marketing, Product, and Finance.
• Excellent communication and stakeholder management skills.

Preferred

• Experience in high-growth SaaS or startup environments.
• Exposure to enterprise or mid-market sales motions.
• Experience with pricing, packaging, or monetization strategy.
• Background in management consulting, analytics, or RevOps is a plus.