GUCCI Client Advisor Madrid Las Rozas

Summary

Job Description

Key Accountabilities

• Consistently achieve or exceed monthly and seasonal individual and store sales goals, enhancing and developing the business;
• Provide an exceptional customer service experience by exceeding their expectations, demonstrating an excellent knowledge of the products as well as Gucci history and heritage in accordance with the Gucci selling ceremony;
• Drive and exceed individual KPI goals, by ensuring the highest level of Customer Service and quality of sales;
• Capture meaningful customer data according to the Company tools (CRM), for the purposes of connecting with the client, building relationships and personalizing future client development opportunities;
• Maintain an active, accurate, neat and organized client book, contacting clients regularly and providing appropriate follow-up on all sales or client requests;
• Ability to discuss with clients and gi...