Guest Assistance Team

Hello. We’re Virgin Australia, and we’re looking for Guest Assistance Team Members to join our team.

We’re the airline that’s always done things a little different. Our way. The Virgin way. We go the extra mile, in the air and on the ground, to create wonderful experiences that put our guests firmly at the heart of everything we do. And we need you (and your vibe) to help our guests with specific requirements.

Who we’re looking for:

The bright, brilliant faces who show the best of who we are to our guests with visible disabilities, non-visible disabilities, and other specific assistance requirements. Experts in down-to-earth customer service. Naturally caring and empathetic. Physically strong and fit. Ambassadors for everything that makes Virgin Australia great.

Travelling can be challenging at times. You will be the superstar that provides additional assistance to guests who have specific requirements.

What ...