Job Description
**Additional Information**
**Job Number** 26008107
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Nikko, 2482 Chugushi, Nikko, Tochigi, Japan, 321-1661
VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Nikko%2C%202482%20Chugushi%2C%20Nikko%2C%20Tochigi%2C%20Japan%2C%20321-1661)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accura...
**Job Number** 26008107
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Nikko, 2482 Chugushi, Nikko, Tochigi, Japan, 321-1661
VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Nikko%2C%202482%20Chugushi%2C%20Nikko%2C%20Tochigi%2C%20Japan%2C%20321-1661)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accura...
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