Job Description
**Additional Information**
**Job Number** 26013197
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai, United Arab Emirates, United Arab Emirates,
VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Dubai%20Creek%20Hotel%20%26%20Towers%2C%20Baniyas%20Street%2C%20Dubai%2C%20United%20Arab%20Emirates%2C%20United%20Arab%20Emirates%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, a...
**Job Number** 26013197
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Dubai Creek Hotel & Towers, Baniyas Street, Dubai, United Arab Emirates, United Arab Emirates,
VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Dubai%20Creek%20Hotel%20%26%20Towers%2C%20Baniyas%20Street%2C%20Dubai%2C%20United%20Arab%20Emirates%2C%20United%20Arab%20Emirates%2C)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, a...
Apply for this Position
Ready to join Marriott? Click the button below to submit your application.
Submit Application