Guest Experience Manager

Earls Kitchen + Bar is an upscale casual restaurant and lounge dedicated to delivering exceptional guest experiences. We pride ourselves on creativity, quality, and innovation in every aspect of our service. As a Guest Experience Manager , you'll have the unique opportunity to guide and inspire our team, ensuring that each guest receives an unforgettable experience. We're looking for someone with a passion for leadership, a knack for creating a welcoming environment, and a commitment to excellence in service. Our ideal candidate has a commitment to teamwork and a desire to learn and grow.

The Guest Experience Manager at Earls is first and foremost a guest facing role. The GEM role is all about Guest relationships - it's your job to make regular guests, develop a database of great information to personalize Guest experiences, and to create relationships between our guests and the floor team. You will be the Maitre D's of an area forgotten, that roam t...