Job Description
We are looking for a Guest Experience Manager to join our wonderful Dreams Madeira Resort Spa & Marina, located on the stunning Madeira Island!
What we need:
- Passion for hospitality and proven experience of at least 2 years in a similar role
- Customer-orientated attitude and in-depth knowledge of customer service
-Outstanding guest relation skills
- Careful presentation
- Proactive, with a sense of initiative and teamwork
- Sense of responsibility and autonomy
- Flexible working hours
- Excellent communication and people skills
- Proficiency in speaking and writing in Portuguese & English, basic German, French is a plus
- Solid knowledge of MS Office, especially Excel and Word
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