Job Description

About the Role

A fast-growing, celebrity-owned lifestyle food brand in the U.S. is looking for Guest Experience Representatives to join its remote team. You’ll be the front line of our brand—delivering high-quality support via email, SMS, and occasional phone support during U.S. Pacific hours.

Time: 10 AM - 10 PM (U.S. Pacific Time)

Who You Are

  • A hospitality-minded professional who thrives on creating standout guest experiences
  • A strong communicator with a friendly, clear, and empathetic tone
  • A proactive problem-solver who remains calm under pressure
  • Detail-oriented and dependable in a fast-paced, high-touch environment

What You'll Do

  • Respond to guest inquiries and feedback with care and efficiency
  • Resolve issues and turn challenges into positive moments
  • Coordinate with kitchen an...

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