Job Description
**Additional Information** fulltime I permanent I guest relations I front office I guest satisfaction I teamwork
**Job Number** 25200322
**Job Category** Rooms & Guest Services Operations
**Location** Cologne Marriott Hotel, Johannisstrasse 76-80, Cologne, North Rhine-Westphalia, Germany, 50668
VIEW ON MAP (https://www.google.com/maps?q=Cologne%20Marriott%20Hotel%2C%20Johannisstrasse%2076-80%2C%20Cologne%2C%20North%20Rhine-Westphalia%2C%20Germany%2C%2050668)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingen...
**Job Number** 25200322
**Job Category** Rooms & Guest Services Operations
**Location** Cologne Marriott Hotel, Johannisstrasse 76-80, Cologne, North Rhine-Westphalia, Germany, 50668
VIEW ON MAP (https://www.google.com/maps?q=Cologne%20Marriott%20Hotel%2C%20Johannisstrasse%2076-80%2C%20Cologne%2C%20North%20Rhine-Westphalia%2C%20Germany%2C%2050668)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingen...
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