Job Description
Hampton by Hilton Jeddah Souq7 is opening its doors in the very near future. We have now started the selection process for the Core Management Team, including the role of Guest Operations Manager
**Short Description:**
As a Guest Operations Manager, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
**Responsibilities:**
Here’s what you’ll do during a typical day:
+ Manage daily front office operations: Oversee Front Office activities including guest service, registration, room inventory, and adherence to policies and standards
+ Monitor and elevate service: Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience
+ Implement revenue initiatives: Promote hotel services and execute up-selling tactics to drive room occupancy and revenue growth
+ Facilitate team k...
**Short Description:**
As a Guest Operations Manager, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
**Responsibilities:**
Here’s what you’ll do during a typical day:
+ Manage daily front office operations: Oversee Front Office activities including guest service, registration, room inventory, and adherence to policies and standards
+ Monitor and elevate service: Track guest satisfaction, address service issues, and guide the team to implement improvements that enhance the guest experience
+ Implement revenue initiatives: Promote hotel services and execute up-selling tactics to drive room occupancy and revenue growth
+ Facilitate team k...
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