Job Description
APPLICANTS WITH 1 - 2 YEARS OF SIMILAR EXPERIENCE IN ANY BRAND HOTELS ARE CONSIDERED
Administration
- Prepare the daily guests' amenity list and distribute it to the respective department.
- Print and distribute guests' Special remarks report (based on profile notes and previous history)
- Check the previous nights no show and pull-out amenities accordingly.
- Updates and maintains all guests' history files.
- Prepare welcome letters VIP folders for all VIP guests.
- Prepare special guests' letter (i.e. Birthday, Anniversary, Honeymoon etc).
Operational
- Order and ensure timely delivery of amenities for all arrival and in house VIP and Suite guests.
- Inspect the rooms of all VIP and Suite guests prior to their arrival at the hotel.
- Cover shifts on the guest services' desk in accordance with duty roster.
- Cover shifts on the lobby duty in accordance with duty roster, these duties will include the welcoming and rooming of arriving VIP and Suite gu...
Administration
- Prepare the daily guests' amenity list and distribute it to the respective department.
- Print and distribute guests' Special remarks report (based on profile notes and previous history)
- Check the previous nights no show and pull-out amenities accordingly.
- Updates and maintains all guests' history files.
- Prepare welcome letters VIP folders for all VIP guests.
- Prepare special guests' letter (i.e. Birthday, Anniversary, Honeymoon etc).
Operational
- Order and ensure timely delivery of amenities for all arrival and in house VIP and Suite guests.
- Inspect the rooms of all VIP and Suite guests prior to their arrival at the hotel.
- Cover shifts on the guest services' desk in accordance with duty roster.
- Cover shifts on the lobby duty in accordance with duty roster, these duties will include the welcoming and rooming of arriving VIP and Suite gu...
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