Guest Relation Executive

We are seeking a seasoned Guest Relations professional to manage and nurture relationships with VVIP and high-profile clients. The role involves acting as the primary point of contact for client interactions, ensuring timely follow-ups, delivering personalized service experiences, and working closely with senior leadership to maintain exceptional service standards.

Key Responsibilities:

• Manage end-to-end client interactions and follow-ups

• Handle and engage VVIP clients with discretion and professionalism

• Coordinate personalized client appreciation initiatives (gifts, special occasions, milestones)

• Ensure consistent service quality and proactive client engagement

• Liaise directly with leadership for high-priority client matters

Requirements:

• 5-10 years of experience in Guest Relations / Concierge / Chambers ro...