Job Description
**Guest Relations Supervisor**
At InterContinental The Red Sea Resort, we believe luxury is defined by thoughtful service, attention to detail, and meaningful guest connections. We’re looking for a Guest Relations Supervisor who will play a key role in delivering a seamless, welcoming, and elevated guest experience while supporting front office operations and upholding IHG brand standards.
As part of the Front Office team, you will be the face of the guest journey, ensuring every interaction is handled with care, professionalism, and a strong service mindset from arrival to departure.
**A little taste of your day-to-day**
Every day is different, but you’ll mostly be:
• Welcoming guests upon arrival and ensuring a smooth, personalized check-in and check-out experience
• Acting as the main point of contact for guests, handling inquiries, requests, and feedback professionally
<...
At InterContinental The Red Sea Resort, we believe luxury is defined by thoughtful service, attention to detail, and meaningful guest connections. We’re looking for a Guest Relations Supervisor who will play a key role in delivering a seamless, welcoming, and elevated guest experience while supporting front office operations and upholding IHG brand standards.
As part of the Front Office team, you will be the face of the guest journey, ensuring every interaction is handled with care, professionalism, and a strong service mindset from arrival to departure.
**A little taste of your day-to-day**
Every day is different, but you’ll mostly be:
• Welcoming guests upon arrival and ensuring a smooth, personalized check-in and check-out experience
• Acting as the main point of contact for guests, handling inquiries, requests, and feedback professionally
<...
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