Guest Relations Associate

UPSTREET aims to change the way people perceive traditional accommodation. Skillfully designed apartments, in neighborhoods thoughtfully selected ready to move in. Whether a stay is for a day, two months or a year, every UPSTREET apartment is carefully selected and prepared to provide a seamless living experience to every guest.

We are looking for a Guest Relations Associate to join our operations team. UPSTREET operations is a logistics challenge, involving properties across the city, teams, and a continuously changing environment of a promising startup.

As a Guest Relations Associate you will:

• Be responsible for flawlessly manage bookings, guests communication, and build a relationship with our guests,
• Coordinate with maintenance, cleaning, and other service teams to ensure homes are properly prepared between stays and that any issues are resolved quickly and efficiently, acting as the communication link to keep operations running smoothly.