Guest Relations Executive

We are seeking an enthusiastic and detail-oriented Guest Relations Executive to join our dynamic hospitality team in Chennai, India. As the primary liaison between our guests and all hotel departments, you will be instrumental in delivering exceptional luxury service experiences. This role requires a customer-focused professional who is committed to anticipating guest needs, managing VIP arrivals, and ensuring every interaction reflects our commitment to excellence. You will work collaboratively across departments to create memorable moments for our guests while maintaining the highest standards of professionalism and discretion.

• Welcome and greet guests in the lobby with warmth and professionalism, escorting them to their accommodations whenever possible
• Coordinate VIP arrivals and special requests by attending daily briefings and communicating seamlessly with all hotel departments
• Prepare comprehensive arrival packages for VIP gu...