Guest Relations Specialist

Responsibilities

Culture Requirements: Behaviors

Smooth functioning of front-desk and reception

• Greet and assist visitors and guests including the provision of support business services including acting as the interface between the client / visitor stakeholders and internal management staff
• Answer all incoming calls, queries and director take messages for the appropriate department in a

professional manner

• Escorting visitors to meeting rooms from the reception

Coordination activities

• Office car maintenance/insurance renewals and lease payments
• Sorting & distribution of incoming mail
• Booking & tracking couriers
• Requisitioning for magazines, newspapers

Provide support to Office Manager

• Tracking and updating car parking records
• Indenting for stationery, cleaning & pantry supplies
• Facilities management – managing roster, allocation of duties and payroll for drivers, pantryboys, housekeeping staff & office boys
• Training for facilities staff
• Vendor onboarding and registration
• Arranging for snacks, office lunches, birthday cakes etc.
• Oversight on food deliveries & ensuring timely service for meetings

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