Guest Service Agent

Guest Service Agent

Elysia Wellness Retreat located in the heart of the Hunter Valley, is seeking enthusiastic Guest Service Agents to join our welcoming team. Be the first point of contact for our guests and help deliver exceptional, wellness-focused experiences.

About the Role

As a Guest Service Agent, you’ll provide friendly, professional service at the front desk, assisting with check‑ins, check‑outs, and guest enquiries. You’ll play a key role in creating memorable experiences in a serene retreat environment.

Key Responsibilities

• Greet and welcome guests with warmth and professionalism
• Manage check‑ins, check‑outs, and reservations
• Provide information and assistance to enhance guest experience
• Maintain presentation and organisation of the front desk area
• Support the team in smooth daily operations

Seniority Level

Entry level

Employment Type <...