Job Description

Hotel Brand: Crowne Plaza Hotels & Resorts
Location: Australia, Australian Capital Territory, Canberra

Crowne Plaza Canberra is looking for a Full-time and Part-time Guest Service Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.

As a Guest Service Agent for Crowne Plaza Canberra, you'll play a big part in our guest experience, including check-in and check-out, upselling, problem resolution, providing guest recognition and assisting our guests with any requests they may have. Your ability to deliver our guests a seamless and memorable Crowne Plaza Canberra experience will make you an integral member of the Front Office team.

A little taste of your day to day

Every day is different, but you'll mostly be:

  • Kicking off truly memorable guest experiences with the warmest of welcomes
  • Acknowledging IHG Rewards Club members and...

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