Job Description
**Additional Information**
**Job Number** 26207681
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50250
VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Imperial%20Kuala%20Lumpur%20Hotel%2C%20Jalan%20Sultan%20Ismail%2C%20Kuala%20Lumpur%2C%20Wilayah%20Persekutuan%2C%20Malaysia%2C%2050250)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate wi...
**Job Number** 26207681
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Imperial Kuala Lumpur Hotel, Jalan Sultan Ismail, Kuala Lumpur, Wilayah Persekutuan, Malaysia, 50250
VIEW ON MAP (https://www.google.com/maps?q=Sheraton%20Imperial%20Kuala%20Lumpur%20Hotel%2C%20Jalan%20Sultan%20Ismail%2C%20Kuala%20Lumpur%2C%20Wilayah%20Persekutuan%2C%20Malaysia%2C%2050250)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate wi...
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