Guest Service Agent - Night Auditor (Part Time)

Guest Service Agent - Night Auditor (Part Time)

First impressions are everything! Your engaging smile and personality are the essence of a great Night Auditor with Fairmont Hotels & Resorts. As you personally greet our guests and assist them throughout the day, you will be empowered to deliver on our mission of turning moments into memories for our guests. 

What you will be doing: 

Reporting to the Front Office Manager, your essential job functions include, but are not limited to: 

• Greet, check in, and settle guest accounts while ensuring all service standards are followed 

• Be knowledgeable regarding all guestrooms, suites, and services at the hotel 

• Maintain current and correct posting of all charges 

• Resolve customer concerns and complaints ensuring guest satisfaction 

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