Job Description
**Additional Information**
**Job Number** 25183594
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia, 80361
VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Bali%2C%20Jalan%20Raya%20Nusa%20Dua%20Selatan%20Lot%20III%2C%20Bali%2C%20Bali%2C%20Indonesia%2C%2080361)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a messa...
**Job Number** 25183594
**Job Category** Rooms & Guest Services Operations
**Location** The Ritz-Carlton Bali, Jalan Raya Nusa Dua Selatan Lot III, Bali, Bali, Indonesia, 80361
VIEW ON MAP (https://www.google.com/maps?q=The%20Ritz-Carlton%20Bali%2C%20Jalan%20Raya%20Nusa%20Dua%20Selatan%20Lot%20III%2C%20Bali%2C%20Bali%2C%20Indonesia%2C%2080361)
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a messa...
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