Guest Service Executive

Working Hours: 5 days' work week (rotate between morning and afternoon shift)
Location: Central
Benefits:
- AWS
- Variable Bonus
- Staff Meals etc

Job Responsibilities:

• Assist Outlet Manager in daily FOH and HOH operations
• Coordinate reservations, manpower, and service readiness
• Ensure service standards, hygiene, safety, and cleanliness compliance
• Deliver personalized guest experiences and handle service recovery
• Manage stock, equipment, and operational supplies

Requirements:

• 1 year of F&B supervisory or management experience
• Diploma/Degree in Hospitality preferred
• Strong communication, leadership, and problem-solving skills
• Service-oriented, detail-focused, and able to work under pressure
• Proficient in Microsoft Word and Excel

We regret that only shortlisted candidates will be notified.

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