Guest Services Agent

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Guest Services Agent. As a Guest Services Agent with Fairmont Jasper Park Lodge, you have the opportunity to provide a warm and welcoming experience for our Guests.

What you will be doing:   

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly and engaging service 
• Follow Front Office policies, procedures and service standards 
• Welcome, check-in and check-out guests 
• Assist guests regarding hotel facilities in an informative and helpful way 
• Efficiently handle all guest queries and requests 
• Promptly and pleasantly handle phone calls and guest messages&#...